PRIVACY
Privacy Policy
This policy explains what information may be collected through the TYON website, why it is used, and the choices available to website visitors.
Information We Collect
We may collect information you choose to provide, such as your name, company, email address, WhatsApp number, inquiry details, product information and uploaded files. Basic technical information may also be generated when you visit the website, such as browser, device and server log data.
How We Use Information
We use information to review and respond to inquiries, understand product requirements, communicate about requested products or services, maintain business correspondence, and operate and protect the website.
Inquiry Forms and Uploaded Files
Information and files submitted through an inquiry form are used to understand your request and prepare a response. Please share only files you are permitted to provide and avoid including sensitive personal information that is not needed for the inquiry.
Cookies and Analytics
The website may use essential browser storage or similar technologies to support features such as preserving an inquiry draft. If analytics tools are introduced, they may collect general usage information to help us understand and improve the website. This policy can be updated as those tools are finalized.
Service Providers
We may use service providers for website hosting, form processing, email delivery, file storage, security or related operational functions. These providers may process information only as needed to provide those services. The providers used may change as the website systems develop.
Data Retention
We retain information for as long as reasonably needed to respond to inquiries, maintain appropriate business records, operate the website, and meet applicable operational or legal requirements. Retention periods may vary depending on the nature of the information and inquiry.
Data Security
We take reasonable administrative and technical measures intended to protect information. No internet transmission or storage method can be guaranteed to be completely secure.
International Data Transfers
Depending on where you are located and where website or communication providers operate, information may be processed or stored in another country. Where appropriate, we take reasonable steps to handle information consistently with this policy and applicable requirements.
Your Rights
Depending on your location and applicable law, you may be able to request access to, correction of, or deletion of your personal information, or raise a question about how it is used. We may need to verify your identity before acting on a request.
Changes to This Policy
We may update this policy as the website, its service providers or its information-handling practices change. The current version will be published on this page.
Contact
Questions about this page can be sent to inquiry@tyonelectric.com.